Testimonal

"Without Teletrack, we would not have been able to complete such a complex client campaign — it was a superb performance and a sound buying
decision. "

Sasha Latter
Client Services Director, Mitchell Stephenson Ltd

How we do it

The DMG use Teletrack technology to collect information from surveys via the Internet, telephone, mobile devices, and even paper in real time. You can survey your employees, clients and vendors on a range of business critical issues, market opportunities, key initiatives and strategies and have the results within seconds. The data can be gathered from any source or platform, anywhere in the world and in a variety of languages in an efficient, timely, and cost effective manner.

Teletrack

Teletrack is a unique Advance Data Capture solution that delivers instant results to you. Survey data is entered immediately upon receipt so you can see the results within minutes, not weeks, during a campaign.

One of the unique features of Teletrack is the Interactive Voice Response (IVR) technology, which allows everyone in your organisation to participate in the survey, especially respondents who do not have access to the Internet or are in remote locations.
Teletrack allows each respondent to call a free phone number, enter a unique identification number and immediately take the assigned survey. It is efficient and easy to use by just pressing a few keys on the telephone when prompted. It is an interactive, engaging experience that can even record voice files for further comments.

So how does it work? Think of Teletrack as a computer that answers the phone or Internet and collects all the survey responses, Teletrack then reports these over the Internet just seconds after they come in. With just a key press on the telephone pad or a tick in a box over the Internet, the information will be available to you within minutes. It is easy to deploy, cost effective and very efficient with the minimum need for management intervention. Multiple surveys can be conducted simultaneously and customised reports are automatically generated in accessible formats.

Teletrack is a flexible solution. You do not need any technical skills, hardware, or software. We take care of the whole survey process, saving you time and money. Our service is completely confidential and is used by many leading UK based and global organisations.

No matter which delivery method you choose: email, online, phone, or paper, we are here to support you every step of the way. We Design. We Deploy. We Deliver.